COVID-19 Preparedness Workshops

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Instructors (and assistants)! Get Help During the Disruption
We are there to support you getting your classes online!

Join us in the Bb Cafe Virtual Classroom - Drop-in Sessions

"Steps to get to the Virtual Bb Cafe Classroom - Visit Organizations, select Bb Cafe - choose Virtual Classroom from the menu, select Click here to join the Virtual Classroom, then Join Session
Steps to join the Virtual Bb Cafe Classroom, click image to enlarge

If you're looking for virtual help, join us in the BB Cafe virtual classroom:
8:00 am -9:00 pm (Monday-Friday during exam weeks), weekends 10 am -2 pm until further notice (subject to change - please check this page often)
If that link doesn't work, click here to enter as a guest
The best experience will be if you have a microphone, speakers and reliable internet. Webcam is optional.

  • If you are having trouble getting into the session, please make sure you are using Google Chrome
    • If you are still having trouble, check that you are allowing cookies: enter chrome://settings/content/cookies?search=cookies into your browser.
    • Click Add beside Allow (toward the bottom of the screen).
    • Then enter "" and click Add.
      • This allows your browser to accept cookies and local storage from the Collaborate server.
      • You won't need to restart your browser, but you will need to re-click the Collaborate link.

Having Trouble with Blackboard? Submit a Ticket

Submit a Service Request ticket if you have a problem with Blackboard or need your questions answered. Login at HTTP:// Please avoid emailing CTL or OOL staff directly, as this may delay you getting your questions answered or problems solved regarding Blackboard. Instead, submit the ticket and one of the team members will reply to your concerns as quickly as possible.

"Computer training and skills with consultant and laptop"

GATA Support

GATA Network Coordinators, Laura Chittle and Elizabeth Ismail, will be holding virtual drop-in office hours at the following times through Blackboard Collaborate to answer questions that you may have about online teaching:

  • Tuesday, March 31st from 9:00am-10:00am and 12:30pm-1:30pm
  • Wednesday, April 1st from 9:00am-10:00am and 11:30am-12:30pm
  • Thursday, April 2nd from 11:30-12:30pm and 1:00-2:00pm
  • Friday, April 3rd from 12:30pm-1:30pm

To access these GATA virtual office hours, click this link:

After selecting the link, click ‘join room’.

If you cannot make these drop-in office hours, we are also available for individual meetings. To set-up an individual meeting, please email Laura or Elizabeth at chittlel@uwindsor. ca or In your email, please include a brief description of the questions that you have to ensure we can best support you.

Remote Teaching Support/Tutorials

Tutorials for the Virtual Classroom on Blackboard

Tutorials for Recording PowerPoint

Blackboard (Vendor) Run Training

Blackboard is offering free 30-minute webinars designed for those who are new to the Blackboard Learn or Collaborate environment and need to make a transition to deliver instruction remotely. A webinar is also being offered on how to design your content so that it is mobile friendly. Click on the link below to register and to find more information about the specific workshops.
Recordings of these sessions are also available.

Online Self-paced Courses to Learn How to Use Blackboard

"Blackboard Learn's logo
The University of Windsor has purchased access to and modified these online courses from Blackboard to provide self-paced (non-facilitated) learning to members of campus. Choose from 11 different courses that you can begin and explore only what you need to get your task done. Topics within the courses and the time estimated for full completion are listed in the description. Once you register for the course with your UWinID, you will automatically be enrolled in the online course. Access by logging into Blackboard at and view the newly registered course through the Courses tab. Allow for at least an hour to sync from the registration system to Blackboard.

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