GA TA:Student Material Troubleshooting

Student Material Troubleshooting: Overview for GAs/TAs

Here are some resources to assist you in troubleshooting student issues with Blackboard.

Getting Started with Student Material Troubleshooting

• Issues with Tests
• Issues with Assignments
• Issues with Accessing material

Tools for the Task

• Student Preview Tool

Specialized Topic for Student Material Troubleshooting

Ask for Help

• Submit a Blackboard Support Request
• How do I know if my browser is the problem?
• Blackboard Downtime
• Why is blackboard down?

FAQ - Student Material Troubleshooting

• How do I reset a test attempt?
• How do I reset an assignment attempt?
• How do I release grades to students?/How do I hide grades from students?

Training and Advanced Topics

• Face-to-Face Training Options
• Online Self-Paced Courses
• Controlled Release of Content - e.g. to a specific group

A-Z Index for Student Material Troubleshooting

• Assignments
• Tests
• Content
• Accessing Course

Related Articles

Articles that also relate to the Category:Bb Troubleshooting

  GA TA:Student Material Troubleshooting

We are constantly trying to improve the information in this Wiki.
If you notice any errors or omissions with this material, please advise the LMS Team or submit a Service Request at http://www.uwindsor.ca/bbhelp.